Privacy Policy

Last updated: 11/14/2025

1. Introduction

FéMetrics ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our YouTube analytics and management platform.

2. Information We Collect

2.1 Information from YouTube/Google

When you connect your YouTube account, we access:

• Your YouTube channel information (name, ID, subscriber count)
• Video metadata (titles, descriptions, views, likes)
• Comments and replies on your videos
• YouTube Analytics data (demographics, traffic sources, engagement metrics)
• Your Google account email and profile information

2.2 Information You Provide

• Account registration information
• Responses and comments you post through our platform
• Settings and preferences

3. How We Use Your Information

We use your information to:

• Provide and maintain our service
• Display your YouTube analytics and metrics
• Analyze comment sentiment using AI
• Enable you to respond to comments from our dashboard
• Generate insights and recommendations
• Improve our service and user experience
• Send you updates and notifications (with your consent)

4. Data Storage and Security

We implement industry-standard security measures to protect your data:

• All data transmitted between your browser and our servers is encrypted using SSL/TLS
• Data at rest is encrypted using industry-standard encryption protocols
• OAuth tokens are securely stored and automatically refreshed
• Regular security audits and monitoring
• Limited employee access to user data

5. Data Sharing and Disclosure

We do NOT sell, trade, or rent your personal information to third parties.

We may share information only in the following circumstances:

• With your explicit consent
• To comply with legal obligations or court orders
• To protect our rights, privacy, safety, or property
• With service providers who assist in operating our platform (under strict confidentiality agreements)

6. Third-Party Services

Our service integrates with:

• Google/YouTube API: To access your channel data and post responses
• Google Gemini AI: For sentiment analysis (data processed securely)
• Vercel: Hosting infrastructure
• Neon Database: Secure data storage

7. Your Rights and Choices

You have the right to:

• Access: Request a copy of your data
• Correct: Update inaccurate information
• Delete: Request deletion of your account and data
• Revoke Access: Disconnect your YouTube account at any time
• Export: Download your data in a portable format
• Object: Opt-out of certain data processing activities

8. Data Retention

We retain your data only as long as necessary to provide our services. When you delete your account or revoke access, we delete your data within 30 days, except where required by law.

9. Children's Privacy

Our service is not intended for users under 13 years of age. We do not knowingly collect information from children under 13.

10. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

• Email: privacy@femetrics.com
• Address: [Your Company Address]

13. Google API Services User Data Policy

FéMetrics use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.