Terms of Service

Last updated: 11/14/2025

1. Acceptance of Terms

By accessing and using FéMetrics ("the Service"), you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.

2. Description of Service

FéMetrics provides YouTube channel analytics and management tools, including:

• Analytics dashboard with AI-powered insights
• Comment sentiment analysis
• Ability to respond to comments from our platform
• Channel performance metrics and recommendations

3. User Accounts and Registration

3.1 Account Creation

To use the Service, you must connect your YouTube account via Google OAuth. You agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access
• Be responsible for all activities under your account

3.2 Eligibility

You must be at least 13 years old to use this Service. If you are under 18, you represent that you have your parent or guardian's permission to use the Service.

4. User Responsibilities

You agree to:

• Use the Service in compliance with all applicable laws and regulations
• Not use the Service for any illegal or unauthorized purpose
• Not spam, harass, or abuse other users through comment responses
• Not attempt to gain unauthorized access to the Service or related systems
• Not use automated systems to access the Service without our permission
• Comply with YouTube's Terms of Service and Community Guidelines

5. Content and Conduct

5.1 Your Content

You retain all rights to content you post through the Service. However, you grant us a limited license to display and process your content to provide the Service.

5.2 Prohibited Content

You may not post content that:

• Violates any laws or regulations
• Infringes on intellectual property rights
• Contains hate speech, harassment, or bullying
• Is sexually explicit or pornographic
• Promotes violence or illegal activities
• Contains spam or misleading information

6. YouTube API Services

Our Service uses YouTube API Services. By using our Service, you also agree to be bound by the YouTube Terms of Service.

7. AI-Generated Content

Our Service uses AI to suggest comment responses. You acknowledge that:

• AI suggestions are automated and may not always be accurate or appropriate
• You are solely responsible for reviewing and approving all AI-suggested content before posting
• We are not liable for content generated by AI that you choose to post
• You should verify the accuracy and appropriateness of all AI suggestions

8. Intellectual Property

The Service, including its design, code, logos, and content (excluding user content), is owned by FéMetrics and protected by copyright, trademark, and other laws.

9. Privacy

Your use of the Service is also governed by our Privacy Policy. Please review it to understand our data practices.

10. Payment and Subscriptions

10.1 Free Trial

We may offer a free trial period. After the trial, you must subscribe to continue using the Service.

10.2 Subscriptions

• Subscriptions are billed in advance on a monthly or annual basis
• Payments are processed through secure third-party payment processors
• You can cancel your subscription at any time
• Refunds are provided in accordance with our refund policy

11. Termination

11.1 By You

You may terminate your account at any time by disconnecting your YouTube account or contacting us.

11.2 By Us

We may suspend or terminate your account if you violate these Terms or engage in conduct that harms the Service or other users.

12. Disclaimers

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE DO NOT GUARANTEE:

• Uninterrupted or error-free operation
• Accuracy of analytics or AI-generated content
• Security of data transmission
• Compatibility with all devices or browsers

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FÉMETRICS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICE.

14. Indemnification

You agree to indemnify and hold harmless FéMetrics from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

15. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes via email or through the Service. Continued use after changes constitutes acceptance.

16. Governing Law

These Terms are governed by the laws of [Your Jurisdiction], without regard to conflict of law principles.

17. Contact Information

For questions about these Terms, contact us at:

• Email: support@femetrics.com
• Address: [Your Company Address]